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Frequently Asked Questions


Cloud computing offers scalability, cost-efficiency, and flexibility. It allows businesses to scale up or down based on demand, pay only for resources used, and access data and applications from anywhere with an internet connection.

Security is a top priority for Amaze's cloud computing solutions. Data stored in the cloud is encrypted, both in transit and at rest. Additionally, Amaze invests in state-of-the-art security measures, including firewalls, intrusion detection systems, and regular security audits.

With Amaze's cloud backup solutions, data can be replicated across multiple data centres. In the event of a system failure or outage, data can be quickly restored from a backup location, ensuring minimal downtime and data loss.

A virtual desktop solution delivers a user's desktop environment from a remote server to their device. This means users can access their personalised desktops from any device, anywhere, as long as they have internet connectivity. Traditional desktop setups store data and applications locally on individual devices.

Yes, Amaze offers hybrid solutions that allow businesses to integrate their on-premises infrastructure with cloud services. This provides flexibility and allows businesses to leverage the benefits of both setups.

One of the major advantages of cloud computing is its scalability. Resources can be scaled up or down almost instantly based on your business needs, ensuring you always have the necessary computing power without overpaying for unused capacity.

Virtual desktop solutions are beneficial for a wide range of industries, especially those that require remote work capabilities, have a mobile workforce, or need to ensure consistent access to specific applications and data. This includes sectors like healthcare, finance, education, and many more.


Fibre connectivity offers faster speeds, higher bandwidth, and greater reliability compared to traditional broadband. It's less susceptible to environmental factors, ensuring consistent and high-speed internet access, making it ideal for businesses with high data demands.

While both ethernet and fibre provide high-speed connectivity, fibre uses light signals and is typically faster and can cover longer distances without signal degradation. Ethernet, often referring to copper-based connections, is more commonly used for shorter distances, like within a single building or campus.

Yes, VoIP is scalable and can be tailored to fit businesses of all sizes, from small startups to large enterprises. It offers cost savings, flexibility, and features like call forwarding, voicemail to email, and multi-device compatibility that can benefit any business.

VoIP solutions, when implemented with a robust internet connection like fibre, can offer comparable, if not superior, reliability to traditional phone lines. Additionally, they come with failover and redundancy options to ensure uninterrupted communication.

Amaze VoIP solutions offer integration capabilities with popular CRM systems and other business software, enhancing productivity and streamlining operations.

Amaze offers 24/7 technical support for their connectivity solutions. This ensures that any issues or disruptions are addressed promptly, minimising downtime for your business.

Transitioning to VoIP doesn't mean you'll lose your existing phone numbers. Amaze offers number portability, allowing you to retain your current phone numbers and seamlessly transition your contacts.

Data Centre

Data centre infrastructure offers enhanced security, scalability, and reliability for your IT operations. It ensures optimal performance, reduces the risk of data loss or breaches, and allows for efficient scaling as your business grows.

Colocation involves renting space and resources in a third-party data centre to house your own hardware, while traditional hosting typically means renting both the space and the hardware from the provider. Colocation offers more control over your equipment and configurations, while traditional hosting is often more hands-off.

A bare metal solution refers to physical servers dedicated solely to one tenant, without any virtualisation layer. This offers maximum performance, as there's no overhead from virtualisation. In contrast, virtualised environments run multiple virtual machines on a single physical server, sharing resources.

Our partner colocation facilities prioritise security, employing measures like biometric access controls, 24/7 surveillance, and multi-layered physical and cyber security protocols to protect your data and hardware.

Yes, one of the key benefits of data centre infrastructure is its scalability. As your business grows, you can easily expand your resources, whether it's additional storage, bandwidth, or computing power.

Amaze offers 24/7 technical support and on-site assistance. This ensures that any hardware issues, connectivity disruptions, or other concerns are addressed promptly.

The cost benefits depend on your specific needs. Bare metal solutions can offer better price-to-performance ratios for resource-intensive applications, as there's no virtualisation overhead. However, cloud solutions might offer more flexibility and scalability without upfront hardware costs. Amaze can help you assess your business's unique requirements and provide competitive pricing according to exactly what you require and will provide optimal performance.

Managed IT

Partnering with Amaze provides you with access to a team of IT experts, proactive monitoring, and timely support. This ensures optimal performance, reduces downtime, and allows you to focus on your core business operations while we handle the technical aspects.

Amaze prioritises security, employing state-of-the-art tools, regular security audits, and multi-layered cyber defence strategies. We also offer continuous monitoring to detect and address potential threats promptly.

Yes, Amaze provides comprehensive IT support, covering both hardware and software requirements. Whether it's server maintenance, software updates, or network optimisation, our team is equipped to handle all your IT needs.

Amaze offers round-the-clock support to ensure minimal disruption to your business operations. Our Australian-based team is available 24/7 to address any technical issues, queries, or concerns you might have.

Absolutely. Amaze specialises in tailoring solutions to fit your unique business needs. We can seamlessly integrate with your existing IT setup, ensuring a smooth transition and continued efficiency.

At Amaze, continuous learning and innovation are at our core. Our team regularly undergoes training, attends industry seminars, and collaborates with tech leaders to stay abreast of the latest technological trends and best practices.

Amaze's commitment to understanding your business, coupled with our extensive experience and customer-centric approach, sets us apart. We don't just offer IT solutions; we build lasting partnerships, ensuring that our services evolve with your business needs.